As part of this, we will move into our new office space in downtown Hagerstown in June. While we are altering our print schedule, we remain committed to our role as watchdog for the Hagerstown area. But it reflects a commitment to the company’s future - by changing to meet a growing portion of the Herald-Mail's audience where it is. A response has yet to be received.It’s a lot of change for the nearly 200-year-old company and for our longtime, loyal readers. The Advocate has asked NZ Post about its systems for detecting large-scale mail issues. The problem at the moment is where there is a shortage of staff." "The company does try to make sure the rounds are evenly distributed. He said the union had raised it with NZ Post earlier this year and the company had responded positively. Postal Workers of Aotearoa Union organiser John Maynard, not speaking directly about this case, said posties in some parts of New Zealand had been overwhelmed. With the eye specialist, she went private, having not heard from the hospital. The Advocate spoke to another local who missed check-up appointments from Whangārei hospital's oncology department and an appointment with an eye specialist. Pomana said the missed mail included a bill for Road User Charges which wasn't paid in time and incurred a $12 late fee.Ī resident on One Tree Point Rd, who did not want to be named, said NZ Post should explain why the mail fail had taken so long to be discovered. "How long has it been going on? They must have been receiving complaints," he said. Neville Pomana also received a thick stack of mail with the oldest in the bundle dated March 2021. That sort of information would have been great to have a year ago." One Tree Point Road was one of the affected rural addresses. "As a result, we are reviewing our systems and processes and would like to reassure you we have taken steps to ensure we will deliver your mail and parcels as expected going forward." In it, he said: "Last week we identified a number of undelivered items in your area and we wish to sincerely apologise for the inconvenience and disruption that the delay to deliver them has caused. The late delivery came with a letter of apology from NZ Post's general manager of service delivery, Matthew Riordan. The late mail was finally delivered in late May to those on rural delivery in the Mata, One Tree Point and Takahiwai areas south of Whangārei. Locals who were provided their mail told the Advocate it had been recovered from the garage of an "overwhelmed" postie. The quantity was put to NZ Post which said it could not comment on the amount of undelivered mail as it was part of a police investigation. The Herald was told there were 22,000 pieces of mail that had not been delivered. NZ Post has apologised to the customers, belatedly delivering stacks of mail which included appointment letters for medical specialists which were many months out of date. A postie hoarded at least 15 months of mail from a large rural delivery area apparently after being "overwhelmed" by the task.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |